At The Genesis Labs, we’re committed to protecting your privacy while delivering exceptional digital solutions. As a leading web agency, we craft websites, mobile applications, AI/ML tools, and blockchain software to help you succeed—and we take your trust seriously. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our products and services. Thank you for choosing us!
When we say "Company," "we," "our," or "us" in this document, we mean The Genesis Labs, a premier web agency with offices in India, Italy, and Canada, staffed by expert software engineers—including ex-Google and Meta professionals—dedicated to innovative software development.
When we say "Services," we refer to our digital offerings, including our website [www.thegenesislabs.com], as well as any products we create and maintain, such as custom websites, mobile apps, AI-driven tools, blockchain solutions, and related services.
When we say "You" or "your," we’re addressing the individuals, businesses, or organizations using our Services or interacting with us.
This Privacy Policy is a work in progress (WIP) as we refine it to best serve our growing community. Below, we’ve outlined the essentials of how we handle your data. Questions? Contact us at [contact@thegenesislabs.com].
We collect information to provide and improve our Services. This may include: - Personal Information: Name, email, phone number, or other details you provide when signing up, contacting us, or requesting a project quote. - Project-Related Data: Content, files, or specifications you share for us to build your website, app, or software. - Usage Data: Information about how you interact with our Services, such as IP address, browser type, or pages visited on [www.thegenesislabs.com]. - Cookies: Small data files we use to enhance your experience (e.g., remembering preferences). You can manage these via your browser settings.
We use your data to: - Deliver and customize our Services (e.g., building your website or app). - Communicate with you about projects, updates, or support. - Improve our offerings by analyzing usage trends. - Ensure security and prevent fraud in our systems.
We don’t sell your personal data—period. We may share it only: - With your consent (e.g., if you ask us to collaborate with a third party). - With trusted service providers (e.g., hosting or payment processors) who help us operate, bound by strict confidentiality agreements. - If required by law or to protect our rights and safety.
We take robust measures to protect your information, including encryption, secure servers, and regular audits. Our team, with expertise from Google and Meta, ensures top-tier security standards. However, no system is 100% immune, so we encourage you to safeguard your account credentials too.
You have control over your data. You can: - Request access to the information we hold about you. - Ask us to update, correct, or delete it (subject to legal obligations). - Opt out of marketing emails at any time via the unsubscribe link. - Disable cookies through your browser, though this may affect functionality.
With offices in India, Italy, and Canada, your data may cross borders to serve you best. We ensure compliance with global privacy standards, like GDPR and CCPA, where applicable, to keep your information safe wherever it goes.
We keep your data only as long as necessary—to complete your project, fulfill legal requirements, or support ongoing Services—then securely dispose of it.
Got questions or concerns? Reach out to us at [contact@thegenesislabs.com]. We’re here to ensure your experience with The Genesis Labs is as secure as it is innovative. Let’s build something amazing together—starting with trust.